Delivery & Returns



Next-gen Longevity supplements with free delivery on orders over £50!

Longevity Box was created to help everyone live better, for longer. 

 

We at Longevity Box know how well our longevity supplements work and believe that you’ll love them too. Most people require a month of continuous use to see significant benefits from any supplement, although some people can feel our products working immediately. Longevity supplements are designed to optimise your health today, and extend your health tomorrow. All we ask is that you give your supplement a chance to work its magic before deciding that it’s not for you.

 

To prove our commitment to our products, we offer a risk-free 100% 60-Day Money-Back Guarantee. The guarantee is valid on any order starting from the initial delivery date (we know you could use a few extra days). Simply send us an email stating why you were dissatisfied at WeCare@LongevityBox.com, and we’ll refund you the full purchase price within 2-3 business days.

So what do you say? Give our products a chance, and see what we can do for your health and healthspan!

 

Our delivery partners

Sublime customer service is important to us. Part of this is the rapid delivery of your favourite longevity supplements. We endeavor to delight you in every way and our super fast service and free delivery commitment is part of this.

 

Royal Mail Logo 


Delivery Information


We aim to make delivery as fast and reliable as possible.

Orders placed before 4pm, Monday to Friday, are dispatched the same day from our UK fulfilment centre.

UK orders up to 2kg are shipped via Royal Mail Tracked 48. All UK deliveries are sent using a signed-for service, and a signature may be required on arrival.

International orders are shipped with DHL Express, with delivery charges and free shipping thresholds based on destination.


Europe Zone 1, 2 and 3

Austria, Belgium, Denmark, France, Germany, Ireland, Isle of Man, Italy, Jersey, Luxembourg, Monaco, Netherlands, Poland, Portugal, Spain, Sweden

  • Orders under GBP 180: DHL Express  GBP 9.99 per order
  • Orders over GBP 180: Free DHL Express delivery

Europe Zone 4

Bulgaria, Croatia, Czechia, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Romania, Slovakia, Slovenia

  • Orders under GBP 180: DHL Express  GBP 14.99 per order
  • Orders over GBP 180: Free DHL Express delivery

Europe Zone 5

Switzerland, Norway

  • Orders under GBP 250: DHL Express  GBP 19.99 per order
  • Orders over GBP 250: Free DHL Express delivery

Europe Zone 6

Albania, Andorra, Bosnia & Herzegovina, Gibraltar, Guernsey, Iceland, Kosovo, Montenegro, North Macedonia, San Marino, Serbia, Turkey

  • Orders under GBP 180: DHL Express  GBP 14.99 per order
  • Orders over GBP 180 Free DHL Express delivery

Europe Zone 8

United Arab Emirates (UAE)

  • Orders under GBP 250: DHL Express  GBP 19.99 per order
  • Orders over GBP 250: Free DHL Express delivery

North America

USA, Canada

  • Orders under GBP 150: DHL Express  GBP 19.99 per order
  • Orders over GBP 150: Free DHL Express delivery

Dispatch and Delivery Times

All delivery prices are based on the point at which your order is fulfilled and handed to the courier.

We aim to dispatch all orders within 24 hours during the working week. Please note that our warehouse is closed on Saturdays, Sundays and public holidays.

Orders placed after 4pm on Friday, or at any time over the weekend, will be dispatched on the next working day.

Once your parcel has been handed to DHL Express, delivery typically takes 24–48 hours within the UK and internationally.


Returns & Refunds

Your satisfaction is very important to us. We want you to feel confident when shopping with Longevity Box, which is why we offer a 60-day Money-Back Satisfaction Guarantee if you are not completely satisfied with your purchase.

Returning an Item

To request a return, please contact us at Team@LongevityBox.co.uk and include:

  • Your full name
  • Your order number

Once we have reviewed your request and confirmed that your order is eligible, we will send you a Return Authorisation Number and the relevant returns address.

Inspection and Refunds

After your return has been received, we will carry out an inspection to verify the authenticity of the product. This process may take up to 2 working days.

As soon as your return has been approved, we will issue your refund and confirm this by email. Refunds are made back to your original payment method, including credit or debit card and PayPal payments.

Please allow up to 2-5 working days for the refund to appear in your account.

Please Note

We are unable to refund any delivery charges or return postage costs associated with sending items back to us.

This Returns Policy does not affect your legal rights.